Zoom removes paywall for auto-generated captions in meetings

Zoom meetings now support auto-generated captions regardless of if someone has a costless or paid account. Before this change, people had to accept a paid account or use a third-party captioning organization for Zoom meetings. Automobile-generated captions, also known as alive transcriptions, are currently available in English. Zoom will aggrandize the feature to other languages in the hereafter.

"It'due south important to united states that everyone can successfully connect, communicate, and participate using Zoom," says Zoom in its blog postal service announcing the change. "Without the proper accessibility tools, people with disabilities confront tremendous barriers when using video advice solutions."

Auto-generated captions provide speaker subtitles in existent-time during Zoom video meetings and webinars.

Zoom already supported AI-powered transcriptions, merely the functionality was express to paid accounts. This led to criticism for making Zoom meetings inaccessible to deaf people.

Shari Eberts equated captions to ramps for people in wheelchairs in a piece for the Washington Post:

Why is Zoom, the well-nigh popular video-conferencing visitor, asking people with hearing loss to pay for the equal access that they need? For those of us with hearing loss, captions are our ramps. Only Zoom keeps them out of attain, hidden behind a paywall.

Zoom highlights other accessibility features that it has, including pinning or spotlighting interpreter video, keyboard accessibility, screen reader support, and voicemail transcription. Zoom besides supports third-party captioning software and manual captioning.

Zoom

Zoom is one of the nearly popular video conferencing platforms effectually. Now, the app doesn't require a paid business relationship to prove auto-generated captions during meetings.

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